Our multi talented volunteer Malcolm has generously agreed to take on a third volunteer role for the Hospital to Home project as our one and only Community Evaluator. Malcolm attended the North East Community Evaluator training day (19th July 2013) run by Nick Lee from ECORYS (researchers for the BIG Lottery – Silver Dreams Fund) and is ready for 3, 2, 1 action with his new camera. Malcolm will be interviewing ex-patients in the community who have benefited from the help of our Hospital Mealtime Volunteers and or Hospital Wellbeing Volunteers, plus any followup services they have accessed as a result of the Hospital Discharge Pack or assistance from project staff *. He is in a perfect position to make the ex-patients feel at ease and as they are sure to remember him as the life and soul of ward 3 and 9 at North Tyneside General Hospital. In September Malcolm will be working closely with the soon to be appointed Newcastle University researcher assigned to independantly assess our project.
* As Wellbeing Volunteers numbers increase and they gain confidence the project aims to utilise them in a further role (Information Volunteers) where they make a one-off visit to ex-patients (within one week of discharge) they have formed a connection with on the ward. The purpose of this visit is to ensure ex-patients are managing e.g. have food and their heating is working plus have access to services they need. This role will be clarified in more detail after our Public Consultation event on the 4th September.