That afternoon Tina (observation volunteer) and myself were about to carrying out our final observation of ward 6 at Wansbeck General Hospital when she gave me an article from The Independent ‘Cute robot wins seal of approval in dementia fight’ by Jonathan Brown. Obviously the word was spreading and I did my bit by passing on the details to our NHS Northumbria Healthcare partners.
Tina AKA – Dr Tina Fry, who retired recently from Newcastle University was involved with Speech and Language Therapy Department, hence her interest in the cute therapeutic communication companion. At her volunteer interview in January 2013, Tina told me how important she felt our independent ward observation programme could be to improve care of the elderly, were appropriate communication is fundamental. She did confess that her interest was not purely professional or altruistic, as like all of us the aging process means NHS hospital visits are more likely. I would like to thank Tina for her support in assessing and improving the hospital observation feedback forms.